ProductWhatsApp Agent

The answers your business needs are now in WhatsApp

Cayra WhatsApp Agent lets authorized internal teams and B2B customers query approved ERP and database data in natural language, receive reports, and get automated alerts in WhatsApp.

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Your business data stays with you

If your phone is with you, sales, stock, and performance numbers are only one message away.

You ask questions like writing a message

No new screens or training. You ask what you need inside a natural chat flow.

It warns you when something critical happens

It helps proactively surface important changes, not only the answers you ask for.

It starts with one message and turns into a clear answer within seconds.

WhatsApp Agent does not force a separate app flow. It reads the message, checks the data when needed, and sends back a readable reply.

Send a message on WhatsApp

Pick up your phone, open WhatsApp, and write to the agent the same way you would write to a colleague.

"How many sales did we make today?"
"Show the top-selling product"
"How is our customer count this week?"

Your agent replies instantly

It reads the message, checks your data, and sends back a short, understandable response inside WhatsApp.

Wherever you are, the answer stays with you

At the office, on the road, or at home, if your phone is with you, your business context is too.

Result

No reports to open and no pages to search. Just ask.

The friction of logging in, finding the right page, and digging through reports fades away. You ask, and the answer arrives in the same thread.

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Why Use It

Faster answers, more natural follow-up.

In the field, in a meeting, or on the road, it does not matter. Your agent is always there.

×Before

You open the computer, log in, find the right page, and spend 5-10 minutes just to reach one answer.

5-10 min
Login and page hunting
After

You ask in WhatsApp and get the answer in seconds, without interrupting the flow you are already in.

1 message
Answer in seconds

Instant information

In a meeting, in front of a customer, or on the road, you can reach the needed detail within seconds.

Extremely easy to use

If you already use WhatsApp, the experience feels natural immediately. No extra training, no extra system behavior.

Stay current with alerts

You do not only ask questions. Targets, stock risk, and unusual activity can also be pushed to you proactively.

Private and secure

Access can be scoped to approved phone numbers, while messages and business data stay within a protected workflow.

Example automatic alerts
"You have reached today's sales target!"
"Warning: Stock is running low for product X"
"You gained 50 new customers this week"
Who Uses It

For people who are in the field, in meetings, or on the road.

Leaders, sales teams, operations, and team managers can all use the same experience in the rhythm of the day.

Roles

Business owners and managers

They can keep a pulse on the business without sitting at a desk, and see the operating picture before making decisions.

Example prompts
"How many orders did we receive yesterday?"
"What is today's total sales volume?"
"Which city brought the most customers today?"
Scenarios

Real-life usage scenarios

Scenario 1 / 4

Retail store chain

Situation

A regional manager visits stores every morning.

Solution

They learn daily store performance through WhatsApp while already on the road.

Message flow
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Outcome

They can still monitor all stores while driving and make better decisions about where to stop first.

What It Can Do

It does more than show numbers; it analyzes, warns, and recommends.

WhatsApp Agent brings reports, forecasts, trends, and opportunity signals into the same conversation.

Query and analysis

Queries your business data

It answers questions about sales, stock, customers, performance, and financial summaries.

Provides analysis

It does not just show raw data. It helps explain what changed, what it means, and why it matters.

Reporting and alerts

Sends recurring reports

Daily summaries, weekly reports, and month-end snapshots can arrive without you asking.

Warns and notifies

It can surface low stock, target milestones, or unusual situations before they grow into bigger issues.

Forecasting and strategy

Collects live outside information

It can enrich replies with current context such as exchange rates, market developments, or competitor campaigns.

Forecasts and analyzes trends

It can interpret recent patterns and project what may happen next in sales, growth, or customer satisfaction.

Offers strategic recommendations

It can suggest where to invest, what to reprice, and which segments deserve more attention.

Detects risks and opportunities

It helps surface critical stock risk, early growth signals, or competitor pressure before they are missed.

Strategy and Forecasting

WhatsApp Agent does not stop at explaining today. It can interpret trends, produce forecasts, and help shape the next move.

Trend analysis

"How has our sales trend looked over the last 6 months, and what should we expect in the next 3?"

It can interpret average growth, seasonal lifts, and risky periods together to give a more forward-looking answer.

Market opportunities

"Which cities have the highest growth potential, and where should we invest next?"

It looks beyond volume and weighs momentum, customer satisfaction, and under-served areas together.

Profitability optimization

"Which products should we focus on if we want to increase profit the most?"

It compares best-sellers, margins, repeat purchase behavior, and stock risk to suggest better focus.

Customer behavior

"How are our customers behaving, and which groups should we focus on more?"

It can help surface retention loss, high-value segments, and where the customer journey needs reinforcement.

Proactive alerts and suggestions from Cayra
"Warning: Sales are down 18% versus last week, especially in Istanbul. The biggest drivers are stockouts and competitor campaigns."
"Good morning. You made 127 sales yesterday. Mobile orders are up 40% over the last 10 days, which may justify more product investment there."
"Opportunity found: Organic-product searches are up 85% in the last two months, but the category is thin and stock is draining fast."
"To reach your weekly target, you need 156 more sales in the final two days. An additional campaign may help close the gap."
What does this help you do?
You make better decisions by seeing trend patterns instead of only static snapshots.
You see problems earlier and can act before they become a crisis.
You direct resources toward the products, regions, and customer groups that matter most.
Getting Started

Setup is short, and you send the first message.

Once your phone number is enabled, your invitation arrives and usage starts naturally with the first message.

First prompts to try

Use these examples to understand the tone, the data connection, and the kind of responses you can expect.

"Hello"
"How many sales did we make today?"
"What is the top-selling product?"

Get started in 3 steps

The setup stays short. The main goal is to enable access and move into real usage quickly.

1

Your access is enabled

Your manager grants WhatsApp Agent access and your phone number is added to the system.

2

Your invitation arrives

A private invitation message arrives on WhatsApp. Reply with "Hello" to activate the agent.

3

Start asking

You are ready. Ask questions whenever needed and start building a rhythm around reports and alerts.

Use WhatsApp Agent more effectively

Clearer questions usually lead to clearer answers. A few small habits can make the experience much stronger.

×Less Effective
"How are sales?"
Better
"How many sales did we make today?"
×Less Effective
"Stock?"
Better
"Which products are below 10 units in stock?"
×Less Effective
"What's the situation?"
Better
"Compare this month's sales with last month."

Try these

"Are we doing better this week than last week?"
"Which month was the best month of the year?"
"Show the top 5 best-selling products"
"Give me the sales chart for the last 7 days"
"Show the sales in Istanbul"
"Orders above 100 TL"
"Prepare the weekly report for me"
"List the most profitable products"
"What is your forecast for the next 3 months?"
"Which category should we invest in more?"
"How can we reduce customer churn?"
"Let me know when you see an opportunity"
FAQ

Frequently asked questions

Short answers to the questions already on your mind.

You receive a dedicated WhatsApp number for your agent. Add it to your contacts and message it whenever needed.

No. WhatsApp Agent is active 24/7, so you can ask questions even late at night.

It can understand and reply across languages. Normal natural language is enough.

It usually understands the question well. If something is unclear, it can ask a clarifying follow-up question.

Yes. Only approved phone numbers can access it, and messages and business data are handled in a protected workflow.

A daily message limit is usually set, often in the 50-100 range. That is typically enough for normal usage, and you will be warned if you approach it.

Rarely, there may be a short delay because of system load. Wait a few seconds, then resend the message if needed.

No. Each user typically gets their own WhatsApp Agent so conversations and answers stay personal and scoped.

WhatsApp Agent is part of your Cayra service. There is no extra product fee beyond normal WhatsApp data usage from your mobile operator.

For now it responds to text messages only. Voice-message support can be added later.
Ready to Start

Bring your business into your pocket and speed up decisions.

Ask the question and get the answer. Anywhere, anytime.

You can start receiving your first answers within 24 hours of setup.